Find the answers you need to your self storage questions in our Frequently Asked Questions section. We want to make your storage experience as convenient as possible, from the moment you start considering your options to the day you rent your very own storage unit. These storage FAQs help address common questions our storage staff receives. If the information you are looking for is not listed below, please feel free to contact one of our storage experts at 877-GO-STORE or by visiting one of our many storage facilities near you.
All of our rental agreements are month-to-month. You rent with us only as long as you need the space. If you know you need long term storage, you can save with our 13 Month Free Special.
Yes we do! Many of our ezStorage facilities offer vehicle storage. One of our most popular storage solutions is our outdoor parking units that can accommodate your boat or RV. Simply drain all fuel and fluids before you store.
At ezStorage, we also have indoor storage unit options, which are ideal for:
Yes, you can purchase a new, sealed lock at any one of our facilities. No one other than you has a key to that lock. If you would prefer to bring your own lock at time of rental, you are welcome to do so.
Yes. You’ll find plenty free and easy-to-use loading carts at our storage facilities. Our customers find that they make moving your belongings much easier. The only thing we ask is that you put them back when you are done using them.
All ezStorage locations sell quality moving supplies, including:
You alone control access to your storage unit, unless YOU choose to give someone else access. If you do give someone else access to your unit, it’s important that you provide us their names.
Yes, most of our facilities can handle even the largest tractor-trailers.
Simply put – none. Of course, we would love you to let us know when you’ll be leaving but we realize this isn’t always possible. Remove your lock when you complete clearing out your space. Then stop by our office on your way out to let us know you’ve vacated your unit. This will allow us to make sure you do not incur any unnecessary rental charges.
ezStorage is dedicated to the growing “green” movement in construction.
Our Charles Village building in Baltimore, Maryland was our first LEED certified building. The Charles Village project rehabilitated an older existing structure. Today, Charles Village is a state-of-the-art self storage facility. At ezStorage, we take pride in limiting our impact on the environment. Our Elkridge storage facility is a Gold LEED certified building. Elkridge is a great reflection of our continued dedication to the “green” movement.
LEED is an acronym for Leadership in Energy and Environmental Design. It is a certification program of the U.S. Green Building Council. LEED has a rating system for new buildings constructed, and scores buildings based on their impact on the environment. It also scores how comfortable the workplace is for employees.
All future ezStorage locations will also be LEED certified.
No. There is no security deposit on an ezStorage unit. Beware, other storage companies may charge a deposit.
Our standard unit sizes range from 5’x5’ (approx. size of a small closet) to 10’x30’ (approx. size of a standard two-car garage) with many options in between.
Many of our locations offer a mix of climate controlled and non-climate controlled units. It’s easy to pick a size and feature that works for you. Use our Size Guide to find the right size or if you prefer, call 877-467-8673 and speak with one of our storage experts. They love to help.
For your convenience, our offices are open seven days a week. Please refer to the location details of your ezStorage location for office hours.
Many of our storage locations have features such as:
Each person storing with us selects a unique Gate Access Code known only to them (or anyone they choose to give it to). Additionally, each unit is individually alarmed. Should someone ever open a unit without authorization, an alarm activates. Visit our features page for more details on secure storage.
You will need one form of current federal or state-issued identification. Identification must have a photograph and signature on it. A valid example would be your driver’s license. We also need a phone number where we can reach you if needed.
At most of our ezStorage locations, we offer special climate-controlled storage units. These units provide a constant temperature range to help protect your belongings.
Don’t worry. When you first visit, we take your though our multi-step process. We first show you the facility’s various security features that protect your valuables. Our storage experts will then show you your unit and make sure that it meets your storage needs. If you need to make a change then or at a later date, it’s easy. Our month-to-month rental agreements make changing units a breeze(subject to availability).
Use our convenient Find Storage search box to find the ezStorage nearest you. Our Size Guide will help you choose the unit that is the perfect size for your needs. Then all you have to do is complete the no-obligation reservation process (online or by phone) and your self storage unit will be ready when you are.
You have access to your unit 7 days a week, 365 days a year from 6 AM to 9 PM at most locations. Please refer to the location details of your ezStorage location for gate access hours.
Your storage unit rent is due before the first of each month. For example, the rent due for the month of June is due on or before May 31st.
Only our business customers receive invoices upon request. All other customers simply pay month-to-month.
We have a series of storage unit videos to help guide you. Don't hesitate to contact us if you have questions.View Our Size Guide
Select the items below to build out your estimated unit size.
Bunk Bed (Set of 2)
Baby Grand Piano
Dining Table, Small
Dining Table, Medium
Dining Table, Large
Your Recommended Unit Size:
*All Measurements and representative illustrations included in this Storage Calculator are approximate, and do not necessarily reflect an exact calculation of an amount of space. It is always a good idea to speak with one of our storage specialists to help confirm your specific requirements.