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Resident Managers

Couple with ezStorage Resident ManagerAt ezStorage, we are continually looking to improve your customer experience. That’s why it’s so important for us to have an expertly trained self storage resident property manager available to our customers. Each of our customers has unique storage needs and we provide ample training to ensure that our self storage professionals are well versed in the ins and outs of self storage, from best packing methods to security. Many of our customers are new to self storage and having a friendly, knowledgeable self storage manager live onsite is critical.

One of the great features offered at most of our locations is the self storage manager. In most cases, we have out self storage manager live onsite to provide an added layer of security and peace of mind to our tenants. Our resident managers provide tours of the facility as well as show customers the storage unit they will be renting to ensure it will meet their storage needs perfectly. Our managers also work and live at our self-storage facilities, making them a true industry expert. And it all starts with training.

Our self-storage managers complete an initial extensive three-week training program which includes a mix of:

  • Classroom style training materials: Select reading materials ensure trainees have the foundation to become experts in their field
  • One-on-one role-playing and situational experience with select training managers: These scenarios allow our trainees to practice handling customer issues

Once training is completed, our managers must pass a rigorous final test to prove they’ve become storage experts. Finally, they shadow and work with a veteran manager to gain additional on the job experience as they transition into their new role.

What does each resident property manager do after training and job shadowing are complete? They spend their time providing the best self storage experience in the industry. This includes:

  • Providing recommendations for selecting the best storage unit size so that our customers get the size they need at the best price
  • Showing customers and potential customers their unit before they rent and touring the various facility features such as coding in and accessing the building in addition to opening your unit
  • Preparing the rental agreement and making sure our customers understand the rules and regulations for a safe and secure storage experience
  • Thoroughly answering storage related questions, including packing and storage questions

Each resident property manager continues to stay up-to-date on trends in the industry through experience, education and continuing training. We encourage our customers to tap into the knowledge that our self-storage professionals can offer as well as answer any self storage questions you may have.


Not sure what unit size is right for you?

We have a series of storage unit videos to help guide you. Don't hesitate to contact us if you have questions.

View Our Size Guide

Build Your Unit

Select the items below to build out your estimated unit size.

Bed (King)

Bed (Full/Queen)

Bed (Twin)

Bookcase

Bookshelves

Bunk Bed (Set of 2)

Cabinet

Carpet/Rug

Chair, Large

Curtains

Desk

Dresser/Chest

End Table

Mirror

Pictures

Television

Trunk

Wardrobe Boxes

Arm Chair

Baby Grand Piano

Bookcase

Carpet/Rug

Coffee Table

Cupboard (Small)

Cupboard (Large)

End Table

Entertainment Center

Grandfather Clock

Grand Piano

Lazy Boy

Loveseat

Sofa (4-Seat)

Sofa (3-Seat)

Sofa (Sectional)

Television

Upright Piano

Breakfast Chair

Breakfast Table

Dining Chair

Dishwasher

Dryer

Freezer (Small)

Freezer (Medium)

Freezer (Large)

Kitchen Cabinet

Microwave

Refrigerator (Small)

Refrigerator (Medium)

Refrigerator (Large)

Serving Cart

Stool

Stove

Utility Cabinet

Washing Machine

China Cabinet

Corner Cabinet

Curtains

Dining Table, Small

Dining Table, Medium

Dining Table, Large

Floor Lamp

High Chair

Lawn Chair

Lawn Mower

Outdoor Swings

Picnic Table

Pictures

Portable Grill

Safe

Showcase

Stereo

Vacuum

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Your Recommended Unit Size:

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*All Measurements and representative illustrations included in this Storage Calculator are approximate, and do not necessarily reflect an exact calculation of an amount of space. It is always a good idea to speak with one of our storage specialists to help confirm your specific requirements.

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