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Self Storage Resident Managers

Think of us as part of your team – storage resident managers are here to help you through every step of the self storage process.

A Partner through Your Self Storage Needs

We want to work with you through your entire self storage process. This is why it’s so important for us to have an expertly trained storage resident property manager available to assist you. Each of our customers has unique storage needs, so we provide ample training to ensure that our self storage professionals are well versed in the ins and outs of self storage, from best packing methods to security. Here, you’ll be met with a friendly, knowledgeable self storage manager.

In most cases, our self storage resident managers even live onsite to provide an added layer of security and peace of mind to our tenants. Our resident managers offer tours of the facility and are happy to show you the storage unit you plan to rent to ensure it meets your storage needs perfectly.

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Storage Resident Manager Training

Our self storage managers complete an initial extensive three-week training program which includes a mix of:

  • Classroom style training materials: Select reading materials ensure trainees have the foundation to become experts in their field.
  • One-on-one role-playing and situational experience with select training managers: These scenarios allow our trainees to practice handling customer issues.

Once training is completed, our managers must pass a rigorous final test to prove they’ve become storage experts. Finally, they shadow and work with an experienced manager to gain additional on-the-job experience as they transition into their new role.

What Do Resident On Site Storage Managers Do?

After training is complete, our resident managers spend time providing the best self storage experience in the industry to you. This includes:

  • Providing recommendations for selecting the perfect storage unit size so that you get the size you need at the best price
  • Showing potential customers their unit before they rent
  • Touring our various facility features, such as coding in, accessing the building, and opening your storage unit
  • Preparing the rental agreement and making sure our customers understand the rules and regulations for a safe and secure storage experience
  • Thoroughly answering storage related questions, including packing and storage questions

Each resident property manager continues to stay up to date on trends in the industry through experience, education and continuing training. We encourage our customers to tap into the knowledge that our self storage professionals can offer.

Come meet one of our ezStorage resident managers for yourself! Find a location near you in Washington D.C., Baltimore, Columbia, and Virginia and schedule a tour of our facilities today.

Join Our Team: eZstorage Careers

ezStorage is always looking for motivated, skilled and dependable professionals for our team. Visit our Careers page for more details about our employee benefits, screening process, and open positions.

Discover Career Opportunities

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Hear it straight from our customers

Karen Bishop

“Very easy group to deal with, Access is simple, carts are very helpful, facility is new and clean.”

Carol Ross

“This place is very well organized clean and very helpful to everyone that comes here.I would recommend it highly!!!!!”


“Facility is secure clean and well-lit. Staff is professional and friendly. I’m very pleased with this storage company.”

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What size home are you storing?

1 Bedroom Apartment

2 Bedroom Apartment

2-3 Bedroom House

4+ Bedroom House

Single Dorm Room

Studio Apartment

5x5 locker

5' x 5' (25 sq ft) (Locker)

Half the height of our standard 5' x 5', our lockers will hold personal items, clothes boxes, business records and sale rep materials. This is our smallest storage unit. Available at most locations.

5x5 unit size

5' x 5' Storage Unit (25 Sq. Ft.) (standard closet size)

How big is a 5x5? A 5x5 will hold personal items, clothes, boxes, small furniture items, business records and sales rep materials.

5x10 unit size

5' x 10' Storage Units (50 Sq. Ft.) (walk-in closet size)

Will hold small amounts of furniture, boxspring and mattress, business records and other small items.

10x10 unit size

10' x 10' Storage Units (100 Sq. Ft.) (standard bedroom size)

Will hold a 1 bedroom apartment w/major appliances, other furniture and supplies.

10x15 unit size

10' x 15' Storage Unit (150 Sq. Ft.) (1/2 standard one-car garage size)

What will fit in a 10x15? This size storage-unit will hold contents of a 2 bedroom apartment or house including appliances and boxes, or commercial storage inventory.

10x20 unit size

10' x 20' Storage Unit (200 Sq. Ft.) (standard one-car garage size)

Will hold contents of a 3 bedroom apartment or house plus major appliances and lots of boxes. Business storage, ideal for storage racks.

10x30 unit size

10' x 30' Storage Unit (300 Sq. Ft.) (standard two-car garage size)

Will hold contents of a 4 to 5 bedroom house with major appliances and room for boxes. Business storage for files, equipment and permanent records.

Renting Online is Simple

  1. Select the storage unit size you’re interested in.
  2. Click on “Rent Now” and follow the steps.
  3. Select the autopay option.
  4. Once completed, you will receive an email with your storage unit number and access code.
  5. To reduce person-to-person contact, don’t forget to bring your own lock. Don’t already have a lock? No problem you can stop by the rental office to buy one on your first visit!