At ezStorage, we are continually looking to improve your customer experience. This is why it’s so important for us to have an expertly trained storage resident property manager available to our customers. Each of our customers has unique storage needs, so we provide ample training to ensure that our self storage professionals are well versed in the ins and outs of self storage, from best packing methods to security. Many of our customers are new to self storage so having a friendly, knowledgeable self storage manager live onsite is critical.
In most cases, our self storage resident managers live onsite to provide an added layer of security and peace of mind to our tenants. Our resident managers provide tours of the facility, and are happy to show you the storage unit you plan to rent to ensure it meets your storage needs perfectly.
Schedule a Facility Tour at Your Nearest ezStorage
We invite you to take a facility tour at an ezStorage facility near you! ezStorage has secure storage facilities throughout Washington D.C., Baltimore, Columbia, and Virginia.
Our self storage managers complete an initial extensive three-week training program which includes a mix of:
Once training is completed, our managers must pass a rigorous final test to prove they’ve become storage experts. Finally, they shadow and work with an experienced manager to gain additional on the job experience as they transition into their new role.
After training is complete, our resident managers spend time providing the best self storage experience in the industry to you. This includes:
Each resident property manager continues to stay up-to-date on trends in the industry through experience, education and continuing training. We encourage our customers to tap into the knowledge that our self storage professionals can offer.
ezStorage is always looking for motivated, skilled and dependable professionals for our team. Visit our Careers page for more details about our employee benefits, screening process, and open positions.