Privacy Policy

Thank you for visiting the ezStorage.com website and reviewing our privacy policy.

This Privacy Policy ("Policy") discloses the information that is gathered about you while you use the ezStorage.com website ("Site") and the ways that information is used and protected by ezStorage Corporation or its subsidiaries or affiliated companies (collectively "ezStorage," "we," or "us").

This Policy does not apply to any information you provide us, or that we may collect, offline or through other activities. By visiting and using this Site, you agree that your use of the Site, and any dispute over ezStorage's online privacy practices is governed by this Privacy Policy and the Terms of Use.

If you have any questions about this Policy, please feel free to contact us through our website or write to us at:

ezStorage Corporation
8221 Snowden River Parkway
Columbia, Maryland 21045


Personal Information

We offer a number of services that do not require you to register for an account nor provide any personal information to us. In order to provide other online services, we may collect the following types of information:

  • Information provided by you - We collect personal information as part of the online reservation process and when registering for online services on our Customer Portal. In order to use these services, we ask for your name, mailing address, telephone number, e-mail address, dates of requested service and type of service. This allows us to try to make a reservation meeting your needs.  We also collect credit card information on our Customer Portal when you submit that information to pay for our services.
  • Cookies - When you visit ezStorage, we send one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, such as how people search. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some ezStorage features and services may not function properly if your cookies are disabled.
  • Log information - When you use ezStorage services, our servers may automatically record information that your browser sends whenever you visit a website. This information may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.  If you have selected the Do Not Track option in your web browser, no data will be sent to us or shared with us.
  • User communications - When you send email or other communication to ezStorage, we may retain those communications in order to process your inquiries, respond to your requests, and improve our services.
  • Affiliated sites - We offer some of our services in connection with other web sites. Personal information that you provide to those sites may be sent to ezStorage in order to deliver the service. We process such information in accordance with this Policy. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies as those privacy policies will govern how your information will be handled by those affiliated sites.
  • Other sites - Certain links in this Site connect to other web sites maintained by third parties over whom ezStorage has no control. We provide these links as a service to you. ezStorage is not responsible for the privacy practices or the content of these other web sites. ezStorage makes no representations as to the accuracy or any other aspect of information contained in other web sites. Users or visitors who access a linked site may be disclosing their private information. It is your responsibility to keep such information private and confidential.  This Policy will not apply to your information collected on any third party web sites and you must read the privacy policy posted on that site to see how your information will be handled.  

Information Security

ezStorage takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. In addition, the ezStorage website is hosted in a secure server environment that uses technology designed to prevent interference or access from intruders. Be aware, however, that, despite our efforts, no security measures are perfect or impenetrable.

Except as otherwise stated in this Policy, we restrict access to personal information to ezStorage employees, contractors, agents, and service providers who need to know that information in order to operate, develop or improve our services. These individuals are typically bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

 

Information Disclosure

ezStorage may provide, share, sell, trade, or rent your personal information to certain third parties, including, but not limited to, service providers, contractors, and vendors. ezStorage may release information about users and visitors to comply with laws, rules, regulations, and subpoenas, to enforce the Terms of Use, or to protect the rights, property, or safety of users of ezStorage websites or ezStorage. ezStorage also may provide aggregated, non personal information and statistics about our customers, sales, web traffic patterns, and related site information to certain third-party vendors. If ezStorage sells certain assets or its websites are acquired by another company, information about you may be transferred. ezStorage reserves the right to use and disclose to third parties all of the information collected online about any users or visitors in any way and for any purpose permitted by law.

 

Changes To This Policy

This Policy may change from time to time. If we decide to change our Policy, we will post any changes on this page.  You will not be notified independently or directly by ezStorage of any change of this Policy.  Each version of this Policy will be identified at the bottom of the page by its last updated date.


Consent

By using or visiting the Site, you consent to the collection and use of your information by ezStorage as described in this Policy.


Last Updated: November 14, 2013